ALL SALES ARE FINAL EXCHANGES OR STORE CREDIT ONLY!
Frequently asked questions about returns, refunds, and exchanges.
What items can you exchange?
- Within 14 days from the date of purchase
- In unused and resellable condition
- In the original packaging with all the tags intact
What items are non-refundable?
The following items cannot be returned:
The item I received is damaged!
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
Can the items be exchanged?
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
What are the refund options?
The following refund options are supported:
- Refund to store credit (if applicable)
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.
PLEASE CONFIRM YOUR SHIPPING ADDRESS IS CORRECT PRIOR TO PLACING YOUR ORDER. WE ARE NOT RESPONSIBLE FOR THE ADDRESS BEING INCORRECT ON YOUR ORDER.